We process orders quickly to get them out to you as soon as possible. Because of this, we cannot guarantee cancellations or changes once an order has been placed.

If you need help, email us ASAP at hello@shophouseofme.com and we’ll do our best.

Please contact us immediately. If your order has not been processed, we can update it.

Once your order has shipped, we are unable to make changes and are not responsible for incorrect addresses.

Some items may ship separately depending on availability. If anything is missing, please email us and we’ll make it right.

Orders are processed within 3–5 business days, unless otherwise stated.

Shipping time is separate from processing time and will depend on the carrier selected at checkout.

At this time, we offer standard shipping options at checkout. Shipping speeds are determined by the carrier.

Once a package is marked as delivered, we are not responsible for lost or stolen packages.

We recommend checking with neighbors or contacting your local carrier.

Yes! We offer buy now, pay later options through Afterpay and Sezzle. Both are available at checkout, allowing you to split your purchase into easy installments. Terms are determined by each provider.