We process orders quickly to get them out to you as soon as possible. Because of this, we cannot guarantee cancellations or changes once an order has been placed.

If you need help, email us ASAP at hello@shophouseofme.com and we’ll do our best.

Please contact us immediately. If your order has not been processed, we can update it.

Once your order has shipped, we are unable to make changes and are not responsible for incorrect addresses.

We offer store credit only for eligible returns.

• Items must be postmarked within 14 days of delivery
• Customers are responsible for return shipping
• Original shipping fees are non-refundable

What items are final sale?

The following items are FINAL SALE:

• Items discounted 20% or more
• Sale items
• Jewelry
• Accessories
• Bodysuits
• Intimates
• Hair accessories
• Hats
• Beauty products

Do you offer exchanges?

At this time, we do not offer direct exchanges.

If you need a different size, we recommend placing a new order and returning your original item for store credit.

Please email us within 72 hours of delivery at hello@shophouseofme.com with photos and your order number so we can assist you.